Privacy Policy

Welcome to Flixora Streams. Our commitment lies in ensuring the security of your personal data and honoring your privacy. If there are any questions or concerns related to our policy or practices regarding your personal information, please contact our support team.

1. Data We Collect

We gather personal details that you willingly share with us when you sign up for our IPTV service, show interest in learning more about our offerings, or reach out to us in other ways.

We collect these specific pieces of personal information:

• Contact Information: Your email address is needed for account registration.
• Payment Data: We obtain necessary information to handle your payments, including your payment instrument details (such as a credit card number). This payment data is stored by our payment processor; therefore, we advise you to review their privacy policies.
• Device and Connection Information: We automatically gather your IP address and information regarding your device, including its type and operating system, when you engage with our service, which is necessary for security and service provision.

2. How We Use Your Data

We apply the insights we collect or acquire:

• To provide and manage your account. Your data is used to establish your account and ensure its functionality.
• To process transactions. We rely on your data to manage billing for our services.
• To send administrative information. Your email may be used to notify you about your account, updates to services, and policy changes.
• To protect our Services. We utilize IP addresses and device data for security measures, including blocking unauthorized access and reducing DDoS threats.

3. Legal Bases for Processing

We manage your data according to these legal foundations:

• Consent: We can process your information if you have given us specific permission to utilize your personal data for a designated purpose.
• Legitimate Interests: We may utilize your information when it is reasonably required to support our legitimate business goals, such as service provision and fraud prevention.
• Performance of a Contract: If we have a contractual agreement with you, your personal information may be processed to comply with the terms of that contract.

4. Data Retention

Your personal information will be stored only as long as needed to meet the aims detailed in this privacy policy, unless a longer retention period is needed or authorized by law, such as for tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

We might employ cookies and analogous tracking technologies to retrieve or store information. These primarily include functional cookies necessary for the website and client area to function effectively. We do not engage in invasive tracking cookies for advertising.

6. Third-Party Services

Your data could be shared with third-party vendors, service providers, or agents who offer services for us or on our behalf and need access to this information to execute their responsibilities. Examples include:

• Payment Gateways: To handle your payments securely.
• Analytics Providers: We leverage Google Analytics to better our service. Data provided is often aggregated and remains anonymous.

7. Data Security

We have adopted effective technical and organizational security strategies designed to ensure the safety of personal information we process. However, please be aware that we cannot promise the internet is entirely secure.

8. Your Data Protection Rights

Your rights concerning your personal information may change depending on your location.

• The right to access – You possess the right to ask for copies of your data.
• The right to rectification – You are entitled to request corrections for any information you perceive as incorrect.
• The right to erasure – You possess the right to demand the removal of your personal data, in specific situations.
• The right to opt-out – You have the option to opt out of our marketing communications anytime.

To assert these rights, please contact our support team.

9. Children™s Privacy

Our service is designed exclusively for individuals aged 18 and older. We do not intentionally gather personal data from anyone under the age of 18.

10. Contact Us

For any questions or remarks on this policy, please contact our support team.